HiPath 500 V8

The professional ISDN communication system for small offices

Even in small businesses, not answering customer calls in a professional and timely manner directly impacts the companys profitability. HiPath 500 delivers a robust and highly featured platform to help address these issues and show immediate improvements in personal productivity:

• DECT Cordless extending contactability beyond the office into the store and warehouse.
• Voicemail with auto attendant to answer calls professionally and capture accurate messages. Also to extend office hours and capture calls out of hours.
• Uniform Call distribution for routing calls to people that are available and ready to take customer calls.
• Computer Telephony Integration (CTI) allows caller records to be pulled up automatically on the PC, allows you to dial at the click of a mouse from a directory, and integrates with Notes and Outlook to journal your activities.
• Manager C, a windows-based program, to make day-to-day moves, adds and changes simple and fast.
• DECT Cordless speeds up decision making, makes more productive use of time away from the desk, removes the need to return to the office to check for messages.
• Auto attendant means less time fielding incoming calls for others. Customer calls can even be taken out of hours. No need for a separate fax line, auto attendant can divert fax calls to the appropriate extension.
• CTI speeds up call processing and allows staff to personalize greetings, thus improving customer satisfaction.
• Manager C means less time spent managing the system and more time running the business.

HiPath 1100

The perfect fit for
small companies

HiPath 1100 is the high performance communications systems family, made up of three models, for small and medium companies with up to 140 users. HiPath 1100 offers the option of tomorrow´s communication technology today. HiPath 1100 meets the communications challenges of small businesses by simplifying communications processes, optimizing team-working and increasing accessibility for customers. The telephone system provides communications without compromise.

HiPath 1100 is an especially cost effective communications solution, not only in terms of purchase price, but also for installation and operation. It is simple to install and administer with the Windows Service Tool. New software versions are loaded via PC and the internet - conveniently and free of cost. Applications are straightforward to connect via the integrated V.24 connection. And if requirements change, no problem - with HiPath 1100 companies can change to ISDN any time they want. And HiPath 1100 phone systems always fit. The various models meet business requirements - from 16 to 140 users with between 6 and 32 lines. With Version 7.0 of HiPath 1100, Siemens' family of optiPoint 500 digital phones can be connected to the communications system. optiPoint 500 is the most comprehensive and flexible desktop portfolio in the industry, offering unparalleled features and investment protection.

Tying up excessive amounts of capital in communications equipment detracts from company growth, with budget is being devoted to telephone call charges. Also, lost and unanswered customer calls mean lost business. With HiPath 1100 companies benefit from:

• Reduced capital expenditure.
• A modular expansion concept that allows you to add capacity only when you need it.
• ADSL and ISDN modules, to future proof your investment.
• Less time spent managing the system.
• Reduced call charges, with direct GSM mobile and Internet Telephony connection.
• Auto-attendant, ensuring all calls are answered and improving customer satisfaction
• A modular system that allows you to add connectivity when you really need it.
• A system designed specifically for the analog market, but with optional modules for digital phones.
• An attractive entry to the Siemens portfolio.
• Easily managed services from a display phone.
• Least Cost Routing, determining the most cost effective route for calls.
• An integral voicemail and auto attendant to capture those calls that would normally be lost.

• Connections to public telephone network: CO analogue 2 up to 6
• Extensions
• 8 up to 16 a/b port
• 4 c/d ports
• 4 UP0/E ports for optiPoint 500 phones

• Connections to public telephone network:CO analogue 2 up to 16
• Extensions
• 10 up to 50 a/b ports
• 8 c/d ports
• 8 UP0/E ports for optiPoint 500 phones

• Connections to public telephone network:CO analogue 2 up to 32
• Extensions
• 10 up to 140 a/b ports
• 8 up to 24 c/d ports
• 8 UP0/E ports for optiPoint 500 phones

Optional hardware

• ADSL:ADSL board for internet telephony, with or without ADSL Modem
• TME1/S2M: for digital E1-trunks up to 30 or 45 channels. Also available as PRI (Primary Rate Interface) for S2M.
• ISDN: expansion board with 5 ports for HiPath 1150 and 2x 5 in HiPath1190 and 2 for HiPath1120.
• Voicemail: (EVM) with auto attendant.
• Up0/E digital extension ports: max. 16 (32) ports are supported in HiPath 1150/1190; max 4 ports in HiPath 1120

HiPath OpenOffice EE/ME

Brings your communications together enabling you to improve the efficiency of your organization

Information technology has revolutionized the way businesses share information and ideas. The trouble is, all the emails, messages, voice mails and phone calls you’re bombarded with have an impact on productivity. But now there’s a way to combine all the vital communications that drive your business forward, improve efficiency and ensure  future success, with HiPath OpenOffice ME from Siemens Enterprise Communications.

HiPath OpenOffice is the award winning communications solution that joins everything together, creating a seamless communications system with the programs and applications your office uses everyday. It lets you combine your phone calls, voicemail boxes, conferencing, fax, and messaging into a single, unified solution that works harder for you.

Designed and priced specifically for Small & Medium Businesses it integrates seamlessly into your existing IT environment. There’s no need to rip and replace; HiPath OpenOffice is easy to install, use, administer and maintain. What’s more, it can be scaled smoothly from 20 up to 150 users. So at the same time as allowing you to punch above your weight, it can also accommodate any growth you see as a result of your increased productivity and profitability.

The average small to medium-sized enterprise (SME) uses 6.4 types of communication device and 4.8 communications applications such as email, mobile phones, desktop phones and PDA's. Juggling them is almost impossible, especially when your people could be anywhere within your building, on the road, or even on the other side of the world. So if you can overcome inefficient communications, you will have a distinct competitive advantage, at the same time as addressing all those bigger business issues.

HiPath OpenOffice ME works seamlessly with your existing IT infrastructure and the applications your staff use every day to make communication intelligent and intuitive. The result is:

• More efficient, happier, and productive staff
• A more mobile workforce
• Improved workflow so revenue opportunities are seized
• Improved customer service and response times
• No more back logs and bottlenecks
• No more missed calls or faxes, no more phone tag or playing guessing games

All of which means there's less stress in your workplace, staff are happier and can meet more project deadlines to give you the competitive advantage. HiPath OpenOffice from Siemens puts an end to inefficient and inadequate communications. It enables you to achieve new levels of productivity by freeing up bottlenecks, reducing wasted time and speeding up decision making. So you can increase customer and employee satisfaction and improve revenue opportunities - all at a reduced operational cost.

• HiPath OpenOffice EE ISDN. Up to 4 S0 interfaces
• HiPath OpenOffice EE analog. Up to 6 FXO trunk interfaces
• Up to 30 IP workpoints (SIP or H.323)
• Up to 4 analog extension ports
• 4-port LAN switch
• DMZ access

• Up to 150 telephones
• Desktop and 19” models, space required in 19“ rack = 1,5 height unit
• Stand-alone solution with max. 3 system boxes
  
  • Up to 50 telephones per system box
  • incl. motherboard per box mit powerful AMD Sempron CPU and 1 GB RAM
  • 3 slots per system box for gateway modules
• Standard interfaces (motherboard):
• 4x LAN
• 1x DMZ
• 1x WAN
• 1x USB Server
• 1x USB Control
• Optional gateway modules: see OpenOffice ME data sheet

HiPath 3300 (19-inch system) / HiPath 3350 (wall mount)

• Up to 16 channels (ISDN, loop start, IP)
• Entry Voice Mail module
• Up to 24 digital subscribers
• Up to 96 IP workpoints
• DECT solution with up to 3 base stations and 16 handsets

HiPath 3500 (19-inch system) / HiPath 3550 (wall mount)

• Up to 60 channels (ISDN, loop start, IP)
• Entry Voice Mail module
• Up to 72 digital subscribers
• Up to 96 IP workpoints
• HiPath Cordless with up to 16 base stations and 64 handsets

HiPath 3800 (19-inch system, floor-standing)

• Up to 250 channels (ISDN, loop start, IP)
• Up to 384 digital subscribers
• Up to 500 IP workpoints
• HiPath Cordless with up to 64 base stations and 250 handsets

HG 1500 is the LAN and gateway board for the HiPath 3000 Real Time IP system for small and medium-size companies. HG 1500 permits you to directly connect Ethernet LANs (10/100 Mbit/s) and ITSPs (Internet Telephony Service Provider) to HiPath 3000 systems, thus allowing Voice over IP (VoIP) in public and corporate networks.

• Voice over IP (VoIP) in the public/corporate network
• Connection to Internet Telephony Service Providers (ITSP) via the SIP protocol
• Voice gateway between traditional telephone/voice networks and VoIP
  networks using H.323, CorNet IP und SIP-protocols
• Sprach- und Signalisierungsgateway zur Applikation OpenScape Office
• IP Networking and Virtual Private Networking (VPN)
  For economic and flexible connectivity between locations
• Encryption of voice and signaling data between users and on the network
• LAN-LAN coupling via ISDN
• Remote LAN access/teleworking
• Fax (T.30/T.38) / modem over IP in the network
• Internet access
• Computer Telephony Integration (CTI)
• Telematic services such as fax transmission and Eurofile Transfer
• Platform for 3rd party applications such as IP accounting
• Standard based network management with SNMP, i.e. administration, alarm
  and performance management in a central management platform.